SumUp Launches Kiosk Contactless Order and Payment Solution for Merchants

Fintech SumUp has launched its new ‘Kiosk’ solution, aiming to improve how fast merchants can process orders. The new solution looks to support small restaurants and stadiums alike, saving them both time and money. 

The Kiosk solution enables customers to order, pay and collect their orders via self-service kiosks. SumUp aims to make the offering attractive to consumers and retailers alike: by speeding up service to customers and enabling merchants to focus more time on other business operations.

Since the pandemic, it is clear that consumer habits have changed. Contactless ordering and service are now preferred, with research showing that millennials and Gen Z prefer contactless ordering with minimal but efficient interactions.

Kiosks may also support merchants by increasing the volume of orders they receive too. Self-order kiosks typically increase basket size by as much as 30 per cent.

The kiosk solution is fully customisable and has integration options for payments and Point of Sale. Managing kiosks remotely is also a possibility.

Kiosk features also support complex product categories as well as dynamic price books. Successfully roll-outs have already taken place throughout the UK in a number of stadiums and venues, including Leicester City Football Club, Cardiff City Football Club and Leicester Tigers RFC.

‘On the side of merchants’

Joseph Flynn, head of order and pay at SumUp, commented: “SumUp has been on the side of merchants since our founding over a decade ago and the launch of our kiosk solution is a testament to our continued commitment to helping businesses thrive and succeed. Crucially, Kiosk brings together the best of SumUp – our industry-leading, in-house built hardware, cutting-edge software, and dedication to making business simple.”

SumUp Kiosk is the latest addition to its expanding product ecosystem which includes subscription offering SumUp One, entry-level Point of Sale product POS Lite for smaller businesses, POS Pro for concurrent order processing, and Magic Pay the payment solution which allows diners to split their bills and pay by scanning a QR Code at the table.

Helen Craddock is the strategic support director of sports and entertainment caterer Levy UK + Ireland, which has partnered with SumUp. Craddock also discussed the solution: “SumUp has developed something that fits our business and it is great to be working with a partner who shares our vision on the ever-evolving way consumers choose to pay.”